Contact Us
 

PRIVACY POLICY

American DataBank is committed to the privacy of our users and we make every effort to safeguard the information collected for employment screening and background check purposes.

Please read the following information carefully before using this Site. By accessing or using this Site, you agree to be bound by the Terms of Use. If you do not agree with any of the Terms of Use below, do not access or otherwise use this Site. American DataBank reserves the right, in its sole discretion, to modify, alter or otherwise update these Terms of Use at any time and by continuing to use the Site after the posting of a modification, you accept the modification. The Terms of Use apply to all users of this Site.

Collection and Use of Information

American DataBank only collects information that is required for the background check and with written authorization and disclosure for the applicant under the provisions of the Fair Credit Reporting Act (FCRA). Information collected is never sold or shared with a party that has not been authorized by the applicant through the completed written and authorization form. All applicant information is processed within the United States and information is never off-shored or stored outside of the United States. Information is only disseminated to other parties outside of the United States when it is for the purposes of completing international verifications and additional precautions are taken to ensure that information is protected. American DataBank may be required to disclose personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

Cookies

Some of the information we gather is maintained through the use of “Cookies”. A cookie is a piece of data stored on the user's computer tied to information about the user. Cookies allow Web site operators to better customize visits to the site and to your individual preferences. The use of cookies is standard on the Internet and many major Web sites use them. American DataBank may use cookies to help provide you with a better experience on our site; however, we do not store personal identifying information in cookies.

Log Files

Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. IP addresses are tied to personally identifiable information to enable our Web-based service.

About Our Services

American DataBank distributes public-record and non-public information obtained directly from government entities or from reputable third parties who have compiled such information from governmental entities. Regarding public record information provided by American DataBank, we are not in a position to correct alleged inaccuracies in the data unless a formal dispute process is commenced by contacting us at 1-800-200-0853.

Every Local, State, and Federal government agency compiles records that are available under various open record laws. With a few common exceptions to protect personal privacy, any citizen can access any of these records if they know where to look. American DataBank simply compiles many of these records into searchable databases to provide information needed to verify a person's identity and credentials or a business's capabilities. All of the information we provide is in full accordance with State and Federal privacy laws and our own privacy protection policies.

Changes to Our Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

Commitment to Adhere to the EU-US Privacy Shield Principles

American DataBank complies with the EU-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries. American DataBank has certified that it adheres to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability. If there is any conflict between the policies in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program and to view our certification page, please visit https://www.privacyshield.gov/.

Notice

American DataBank collects information from our users (name, mailing address, email address, biometric data) at several different points on our website for employment related and background check purposes. Personal information may be gathered from third parties as needed and may include residential history, employment history, education history, criminal record history, reference interviews, credit report, driving history, your general reputation and government watch lists. When we collect your personal information we will inform you about the purposes for which it is collected, how the information is used and we may also disclose your information to a third party or subcontractor which may be assisting us in the background investigation.

Choice/Opt-Out

The information collected is only utilized for the purposes of completing the background check. If you do not wish to have your information made available to your current employer, perspective employer, school administrator, our agents or anyone else then please do not authorize them to receive a report from American DataBank.

Users who wish to opt-out of any use of information collected by American DataBank can notify us through the contact information on our site that the permission for the use of the data is withdrawn. Please note that this does not mean that the data is erased or deleted. Our service requires that we maintain the data for a period of time for your protection and for the applicable statute of limitations required under the Fair Credit Reporting Act.

Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email or emailing us through the Contact Us section of our website. Users may also contact us at 303-573-1130 or 110 Sixteenth St. 8th Fl. Denver, CO 80202 to opt-out.

Relevance

American DataBank only collects as much information as we need for the specific purposes of the background check. The information we gather is not used for any other purpose without your consent.

Accountability for Onward Transfer

Information obtained by American DataBank is forwarded only to the end-user, or an agent of the end-user acting on their behalf. American DataBank will obtain assurances from the end-user or their agents that the information is for the purpose described in your consent and that they will safeguard the information obtained. In cases of onward transfer to third parties of data of EU individuals received pursuant to EU-US Privacy Shield, American DataBank is potentially liable.

Data Security and Integrity

American DataBank takes all reasonable measures and procedures to protect the information from loss, misuse and unauthorized access, disclosure, alteration and destruction. American DataBank has put in place appropriate physical, electronic and managerial processes to assure the protection of data. All data submitted to American DataBank is protected by the latest in Secure Socket Layer (SSL) technology encrypting the information transmitted over the internet. All access to information both by American DataBank personnel and end user is password protected. The servers that are used to store information are housed in state of the art facilities with the highest level of security.

Purpose Limitation

The information gathered by American DataBank is for employment related and other background check purposes. American DataBank does not process personal information in a way that is incompatible with the purposes for which it has been authorized by the individual. American DataBank takes reasonable steps to ensure that personal data is accurate and current.

Access

American DataBank will provide the interested consumer with access to the information obtained for the background check report, providing the opportunity to review the information and to request corrections, amendments or to delete inaccurate information. Per the Fair Credit Reporting Act you are entitled to a copy of the background check report and disclosure is under the guidance of the Fair Credit Reporting Act. A consumer has a right to access their data and can us through our contact information listed below.

Recourse, Enforcement and Liability

American DataBank uses a self-assessment approach to assure compliance with our privacy policy. American DataBank periodically reviews and verifies that the attestations and assertions we make about our privacy practices are true and that the privacy practices are implemented as presented and in particular with regard to cases of non-compliance and conformity with the principles. American DataBank will investigate and attempt to resolve any disputes or complaints regarding the use and disclosure of information provided about our users. We encourage EU individuals to use the EU-US Privacy Shield Principles BBB EU PRIVACY SHIELD readily available independent recourse mechanisms by which complaints, concerns or disputes are investigated and expeditiously resolved at no cost to the individual by reference to the EU-US Privacy Shield principles.

Enforcement Authority

The Federal Trade Commission (FTC) has enforcement authority over American DataBank’s compliance with the Privacy Shield policy and principles.

Contact Information, Privacy Shield Privacy Complaints and Arbitration

In compliance with the EU-US Privacy Shield Principles, American DataBank commits to resolve complaints about your privacy and our collection or use of your personal information. European Union individuals and inquiries or complaints regarding this privacy policy should first contact American DataBank at:

American DataBank Group
110 Sixteenth St. 8th Fl.
Denver, CO 80202
Phone: 303-573-1130; 1-800-200-0853
Fax: 303-573-1298
To e-mail us please visit the Contact Us section or our website.

American DataBank has further committed to refer unresolved privacy complaints under the EU-US Privacy Shield Principles BBB EU PRIVACY SHIELD, a non-profit alternative dispute resolution provider located in the United States and operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers/ for more information and to file a complaint.

Please note that if your complaint is not resolved through these channels, under limited circumstances, a binding arbitration option may be available before a Privacy Shield Panel.